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Loan Servicing

The Loan Servicing Group of Red Mortgage Capital, LLC executes all facets of loan servicing and is responsible for a servicing portfolio totaling more than $20 billion in total unpaid principal balance. Mortgage loans serviced are for multifamily, long term care, seniors housing and other income properties.


To reach the Loan Servicing Department, please contact us at:

Toll Free................................................................................800.837.5100

Facsimile..............................................................................614.857.1620

General EMail..................................... servicing@redcapitalgroup.com

Audits.................................. auditconfirmations@redcapitalgroup.com

Loan Servicing & Asset Management Inquiries:

Insurance Inquiries:

Real Estate Tax Inquiries:

If you do not know the name of your account representative, or would like to speak to a department manager, please contact:

Please be advised that confidential information sent using the e-mail links on this page will not be encrypted. It is dangerous to send sensitive unencrypted information over the public internet.

To submit payments on loans serviced by Red Mortgage Capital, LLC, please choose one of the following options:

Wiring Instructions:

Bank of America

New York, NY

ABA# 026-009-593

FAO: Red Mortgage Capital, LLC

Lockbox Account# 4632417313

 

Lockbox Mailing Address:

Red Mortgage Capital, LLC

P.O. Box 846019

Dallas, TX 75284-6019

 

Overnight Mailing Address

Bank of America Lockbox Services

Attn: Lockbox 846019

1950 N. Stemmons Freeway Suite 5010

Dallas, TX 75207

tel 800.376.2703